Here we will be sharing key learning from section one of the One Digital observational and practice based learning report. Section 1 of the full report is available at the bottom of this page.

The Community of Practice carried out a range of good practice activities to capture learning, these included:

• Face to face learning and virtual learning sessions
• Internal Project Leads discussions
• Larger events for wider partners interested in digital inclusion
• Informal use of Slack and email to share practice queries
• Project visits and direct discussions with digital inclusion practitioners
• Workshops and network sessions led by One Digital partners.

Section One: Working with our beneficiaries and learners

Learning points covered

• Lack of access to devices can be a barrier and limit learning.  Projects that offer access to tablets or laptops are more effective.
• People learning on a mobile phone only limits ability to develop key skills. Signposting to places with computers (and a person to support) improves opportunities to learn.
• Broadband access and cost are a barrier.  Publicising available social tariffs can increase access and skills.
• Digital skills development and support needs to be flexible and learner-led – facilitating and empowering people to learn at their own pace and for their own needs.
• Delivering accessible digital skills support is at the heart of the work of One Digital – projects are keen to ensure no-one is excluded.
• Digital inclusion projects are successful if they develop their impact and evaluation plans early and adapt and learn regularly.

Read the report here:

♦ One Digital observational and practice based learning report